How are your products personalized?
Can more than one person be featured in these gifts?
What kind of photographs are recommended?
How do I get my photos to you?
What if I cannot find my child’s name in the music cd/dvd names list?
Do you offer Mattes or Frames for the Personalized Prints?
Is it safe to enter my personal information and credit card on this site?
Is my order information kept private?
What kind of payments do you accept?
Can I order by phone or mail too?
Do I have to pay sales tax?
Do you accept international orders?
The answer to this question depends on the products you order. With such a large selection of items, it’s almost impossible to provide that answer here. To sum it up well, our products can be personalized with the recipient’s name, photograph, or both. Most of our books also include additional personalization such child's age, hometown, friends names, etc. and virtually all items allow for inclusion of a special message and name of the gift giver.
You will always know exactly what information is used to create the personalized gift you've chosen when preparing your purchase...on the product page itself, you will be required to complete input fields that ask for the personalization details relating to that specific product. Additionally, we've also provided information on how the product is personalized in the "description" area found at the bottom of each product page.
If you have any questions relating to personalization, please feel free to contact us before placing your order.
In general, all of the products you see on our website have been designed to feature a single star and only one photo and/or name can be used for personalizing each gift. Any exceptions to this general rule will be indicated in the product description.
For the most part, you can personalize our photo products with anyone (or anything) you want. Many of our kids DVDs have been personalized not just for children, but also for grown-ups too. Even pets have been known to become stars in our photo gifting products.
Photographic Quality: The better quality the photograph, the better quality the final product will become. Please keep in mind, we cannot enhance or improve the quality of your images, so it's extremely important that you submit the highest quality photographs available when making your purchase. For digital images, it is suggested that you submit the largest file size available. Files smaller than 50kb will have substantially reduced quality and you will likely be dissatisfied with the end result.
There are several inexpensive photo enhancement software programs that you can use to help produce a high quality photograph. These types of software products can be found at office supply stores, computer stores, some drug store chains and internet retailers. You can also visit a local photography store that will enhance the quality of your photos for a nominal fee.
All photographs must display the subjects head completely unobstructed, meaning: (1) they should not be wearing hats, sunglasses or other objects, (2) there should not be any background or foreground distractions adjacent to the subjects head such as large or puffy clothing, stuffed animals or other objects, (3) make sure that no portion of the head has been cut out of the picture. In order to accurately design your personalized gift, we must be able to capture the entire circumference of the stars head.
GENERAL RULE OF THUMB: Make sure that the top of the hair to the bottom of the chin and from ear to ear are visible in the photo and subject is facing (and looking) directly into the camera.
If you are going to send us your photo by regular mail, please use a high quality photograph with good lighting and focus. The subjects head must be at least the size of a quarter. Wallet size photos are typically too small to be effective in most cases, although school photos of this size are often acceptable. We prefer not to accept photos that are larger than 4" x 6" and your original photograph will be returned with the completed order.
There are three different ways for you to provide us with your photos, all of which are indicated as options on each product page.
Personalized Books Canada
Attn: (your order number)
Falher, Alberta, T0H1M0
Although there are literally thousands of names available for each personalized kids music product, unfortunately it does occasionally happen that certain names are not available.
There are two things to consider while searching for your child's name:
We currently offer the option to have your print matted. This is an additional option with an additional cost. You will need to contact us for secifics on the mat colors which are currently available in stock. Otherwise your print will arrive ready to place in your favorite display. Do to the delicate nature of frames, we do not offer framing options.
Yes it certainly is; All of your personal details including billing information as well as the stars' personalization data are collected through our secure shopping cart and encrypted for safe transmission to us. During checkout you should notice that our web address changes from http:// -to- https:// and you should also see a "secure lock" symbol on your browser.
We accept several forms of payment including:
You may also make your payment by Certified Check or Money Order.
Please see below for information on how to pay by mail.
Of course! You are welcome to place your order online with the option to pay by mail. To pay by mail simple choose the option 'Mony Order' and send your money order along with a printed copy of your order to:
Personalized Storybooks Canada Box 2016 Falher, Alberta T0H 1M0
For phone orders, please call: 780-925-2296
Office Hours Vary
When ready, mail your order form and/or online receipt to us along with your payment, including any applicable S&H charges.
Personalized Books Canada
Attn: (Your Order Number)
Falher, Alberta, T0H1M0
If you are a resident of Canada, you will be required to pay 5% GST on your order.
We currently only accept orders for delivery to residents of Canada and the USA.
NOTE: Due to licensing restrictions, certain products may only be available for shipping to residents of Canada. Notice of this restriction will be indicated on the pages of the affected products.
Shipping rates vary by product but you will have the opportunity to receive a shipping quote prior to checkout. In some cases, the cost will be listed directly on the product page. For a information on delivery times, please visit our Shipping & Returns page.
For a full description of our returns policy, please visit our Shipping & Returns page.
No unfortunately. Our library of personalized gifts is constantly changing and prohibits us from creating a consistently up-to-date catalog. All of our available products can be found here on our website.
Absolutely! We love to work with charities and fund-raiser groups. Some of the types of organizations that can benefit from our fund raising programs are; day-care centers, church groups, police and fire affiliates, cub scouts, brownies, PTA’s and PTO’s, athletic groups and any other organization that needs to raise additional funds. Please feel free to contact us directly to discuss money-making opportunities for your group.